At Nahda (“we”, “our”, “us”), your privacy matters. This policy explains how we collect, use, and protect your personal information when you shop on our website or contact us.
Information we collect
We collect details you share with us — name, email, phone number, and shipping address — when you place an order or create an account. We may also collect device and browser information, IP address, and on-site activity through cookies to keep the experience smooth and secure.
How we use your information
- Process, fulfill, and deliver your orders
- Send order confirmations, shipping updates, and account emails
- Respond to support requests
- Improve our products, site, and checkout flow
- Send optional marketing (you can unsubscribe anytime)
- Prevent fraud and protect our store
Sharing
We do not sell your personal information. We only share what is needed with trusted partners who help us with payments, delivery, email, and hosting — and they are required to keep your data protected.
Cookies
Cookies help us remember your cart, keep you signed in, and understand how the site is used. You can control cookies in your browser settings; some features may not work if they are fully disabled.
Security
We use industry-standard practices such as encrypted connections (SSL) and secured infrastructure. No online system is completely risk-free, so we continuously work to protect your information.
Your rights
You may request access to, correction of, or deletion of your personal data. For promotional emails, use the unsubscribe link in any message we send. Account holders can also update profile details from My account.
Contact
Questions about this policy? Email hello@nahda.com or write to Nahda, Gulshan, Dhaka, Bangladesh.